This Privacy Policy explains how Print Palette handles personal data in connection with its photo and art printing services, website use, file uploads, consultations, and order processing.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, or deletion of information that is no longer needed. You may also object to certain processing or ask for clarification about how your data is used.
To make a privacy request, provide enough information for us to locate the relevant record and verify your identity. We may need additional details before responding, and some requests may be limited where retention is required by law or for legitimate business purposes.
We keep personal data only for as long as needed to manage inquiries, complete orders, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or de-identify it where appropriate.
The updated version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the website or other appropriate notice.
We may collect contact details, order and inquiry information, uploaded image files, file specifications, consultation notes, payment-related records, and technical data such as device and browser information. In a print studio context, this can also include preferences about size, paper, finish, quantity, proof review, and collection arrangements.
We receive data from users when they submit inquiries, upload artwork, request a test print, or arrange an appointment. We also collect limited technical data automatically through the website and may generate internal records from resolution checks, proof approval steps, and order handling.
Cookies may include strictly necessary cookies for site operation, functional cookies that remember preferences, and analytics cookies that help us understand site performance. We do not rely on cookies to collect more information than is needed for these purposes.
You may manage cookies through your browser controls and, where available, through on-site preference tools. Disabling certain cookies may limit features such as form handling, session continuity, or basic analytics used to maintain the site.
Use the contact details below for questions about this policy or the handling of personal data.
We use personal data to respond to inquiries, review uploaded files, assess resolution and crop issues, prepare quotes, arrange consultations, manage proof approval, produce and package orders, process payments, maintain records, and operate the website. We also use limited data to improve service quality, prevent misuse, and meet legal obligations.
We may share personal data with service providers that assist with website hosting, communications, payment processing, file handling, and related administrative support. These parties are expected to use the information only for the services they perform for us and to protect it appropriately.
We may disclose personal data when required to comply with law, court orders, lawful requests, or to protect our rights, customers, or operations. We may also share information where disclosure is necessary to investigate fraud, security issues, or misuse of the website.
